Effective Date: August 1st, 2025
Last Updated: August 1st, 2025
At aellae, Inc., we aim to deliver your orders as quickly and efficiently as possible. Please review our shipping and delivery process below for clarity on timelines and costs.
Delivery Time
Your delivery time is the total of:
- Fulfilment Time (order preparation)
- Shipping Time (time in transit)
Fulfilment Time
Fulfilment time refers to how long it takes us to prepare your order before shipping. This depends on the number of products ordered:
- 1–10 products: 2 full working days
- 11–100 products: 7 full working days
- 100+ products: 12 full working days
- 1000+ products: 30–60 working days
Shipping Time & Costs
Once your order is fulfilled, it will be shipped and you will receive a shipping confirmation email with your tracking number.
- Most orders include FREE delivery
- Wholesale orders may include additional shipping fees, depending on size and location
Delivery times may vary based on your shipping address and carrier availability.
Additional Information
- We do not process or ship orders on weekends or public holidays.
- Delays caused by weather, customs, or carrier issues are outside our control.
- Please ensure your shipping details are accurate to avoid delays.
Contact Information
For questions regarding these Shipping & Delivery policy, please contact us:
aellae, Inc.
Email: support@aellae.co